Quail Haven
A beautiful, fully furnished, 5 bedroom, luxurious vacation home with its own gorgeous, private pool. Sleeps 18+.
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Lee Anne W eathersb y. Our own little "Katrina" - right here in Manson, WA.

This is the story of how something SO RIGHT can go SO WRONG.  So, a girl I went to high school with moves to Mississippi where she acquires a husband, 3 little boys, 2 large dogs, and 1 cat. They are involved in hurricane Katrina. My parents (who own the home) offered to let them live in the house (for free) while they got their lives in order and could make some decisions for themselves to get their feet on the ground again. We expected it to last a month or so. Wellllllllll...the "or so" became 6 months, at the end of we basically had to ASK them (in the nicest of ways) to vacate the home because our rental season was going to start and we already had the house booked. Needless to say, they were ANGRY. (!)below are pictures of how they LEFT THE HOUSE. 

When they moved in the house was in perfect "pre-rental" condition. Every pillow in its place. Check this out:

THESE ARE PICTURES OF HOW THEY LEFT OUR HOUSE:

LeeAnne complained "People just gave us a bunch of used <crap> and it's not that I can just take it to St. Vincent's. I'm afraid they'll recognize it".

Yes - you were right. Leaving most of it beside our dumpster was a MUCH better idea. "Oh - we were going to come back for it with our orchard truck." Huh. Then why did you leave it piled next to our dumpster on garbage day? Better yet - they didn't HAVE an orchard truck. (those pesky details.)

  This was in the garbage. It's retail from our Retail Gift Shop. LeeAnne worked for us for the past 6 months @ $9/hr w/ overtime @ time & a half.  She complained to staff and customers "Kari only pays me minimum wage."  Surprising. Your pay stubs clearly show $9/hr AND OVERTIME. By the way - telling CUSTOMERS that "Kari's an incompetent bookkeeper and my husband Chuck and I have been helping her with the books after hours and we caught her embezzling." LeeAnne, you helped me with a project that lasted one week summarizing advertising for the previous year & you were never allowed near my computer. Chuck helped me with our quarterly taxes on 3 occasions after he told me - "Please let me help you guys. We are just so grateful for everything." He billed me for his time and I paid him.  I'm interested in just exactly where the "incompetence & embezzlement" came in...? And how you guys were "working on the books together"...? Is there something we should know? PS: Chuck We really never got a chance to thank you. You took a copy of our QuickBooks home to do our Quarterly Taxes...we REALLY appreciated you GIVING LEEANNE MY PASSWORD. And letting her peruse through 3 years of our accounting history was just an extra special treat for us. I actually would have appreciated her NOT telling her co-workers what everyone (including annual sales, etc.) makes. I regret you ever giving you access to our accounting. I was under the impression that our financial information would have been treated as "CONFIDENTIAL". (She even told ME what my password was.)
This is the sign they broke off as they slid down the driveway this winter. They had promised us they would make sure it got put back. It's how I give the vacation renters directions on where to turn down the driveway. Yep. RIGHT where they found it.

 

There's supposed to be a long bench here. They had the dogs sleeping on it because it was too cold in the garage for them. They agreed the dogs would never be in the house. We don't even let renters bring pets ON THE PROPERTY. Mom made an exception for their dogs; one large dog & a smaller one. We weren't happy with them being in the house, but it DID get really cold this winter so they were supposed to just come right into the air lock between the garage and kitchen. What we found was that their was dog & cat hair, urine and feces all through the house. The bench wasn't there because it was moved to the master bedroom -- where apparently the dogs were actually sleeping. That's urine you see in the lower right corner of the picture.

 


This is a $200 chair - part of a set. It can't be repaired. When I specifically asked LeeAnne "Is there anything we needed to repair or any specific damage to the house when they moved out; holes in walls, etc.?"  "Nope. Not that I know of. Everything's fine. Looks just like it did when we moved in" Maybe in Mississippi they don't consider something like THIS damage. It's still got 3 good legs, I guess. It stood up when they left it leaning against the wall, so I guess it didn't count.


"We clean our bathrooms every day - and the boys clean their own too. Once a week we do a 'deep clean'. We are taking such good care of the house."

LOVE this one. "I do the floors EVERY DAY!" I keep hearing it ring in my head. I was so impressed. I don't even do MY floors every day. These floors were FILTHY. I don't think they were touched in 6 months. 


The only thing we think could ruin the finish on this section of dining room table is that she ironed directly on it; the iron was next to it. It has to be refinished.


Didn't even wipe out the fridge. "We left everything REALLY clean." 


Something got spilled on the carpet and soaked through the pad.
It was stuck to the floor.

    .
This is the dish drain. Mom had to throw it out. It's filthy. Who LIVES like this?!
Don't you drain your CLEAN dishes on these things...? ..nice. "really clean..."

Our coffee maker. This had to be thrown in the garbage. The acid from the coffee was actually etched into the glass. I don't think it got washed in the 6 months they lived here.


Same with the microwave. Who actually LIVES like this?? My big question is this: Why would you leave a home in this condition after a family LET YOU LIVE IN IT FOR FREE FOR 6 MONTHS??  Maybe I just don't "get" it. They actually left mad like we were the bad guys when I told them that we really needed to get into the house to do some work prior to the rental season starting! 6 FRICKIN' MONTHS! They told us they wanted to "help" us do a few of the things we were planning on doing during the winter just out of appreciation. I took them up on it. She offered to reorganize the linen & supply closet so I gave her a key. I asked her to please not use the supplies in it because that was the stock for summer rentals; it was ransacked & TRASHED too. They took what wasn't nailed down. They used brand new sheet sets that we hadn't even opened yet. Some sheets & comforters are missing completely. It's a MESS. This was supposed to be a short-term solution. We didn't expect it to be permanent. We also didn't expect for them to be the most damaging "renters" (ha!) in the 8 years we've rented this home out. We thought we'd seen everything. 


There was food, candy & GARBAGE everywhere!

 
Windex, people. How do they say that down South...?


 There are stains all over the carpets. Most of them are crust as there was never an attempt to clean them. By the way; thanks. We have to thoroughly clean all of the carpets & upholstery throughout the entire house.

Oh. This last carpet picture is in the small bedroom; the "kids" room, we call it. This is where the catbox (they never told us they were bringing a cat. It was casually mentioned about a month after they were already in.)  Nice that the cat hit the box MOST of the time. This room smells awful. Oh - and those are wine stains. It covers about a 4' square area. Didn't even try to clean it. Again - thanks.


OH - and LOVED the nails in the deck railing ALL AROUND THE HOUSE. And HEY! Thanks for leaving your Christmas lights up!
It really jazzed the place up! Again -- LOVE, love LOVE the nails.

Look at the dust. 

"Oh - we're taking such good  care of the house".

"...We clean every day..."   Didn't lift a finger the entire 6 months.


$3800 for the week; do you think we would let our summer
renters use these now? They're GARBAGE.



Nice. This pan is a perfect example of what our other ones looked like inside too. FAB-u-lous.
 

 

Cup hooks & spider web. Yep.
That's ONE monster spider web on the top of the valance. 

 
Oh. This is a good one. NICE initial you left us within the oak side-table. This is an antique that's supposed to be in a bedroom with a lamp on it. Thaaaaanks. "Roadshow" here we come.

Oh - and did we mention how much we all really enjoyed filling in all the holes from the cup hooks you screwed in the walls all throughout the kitchen and dining room...? Again - thanks.


Window sill in the dining room. Sawdust (?) dog hair and dust. 
Hey! Do 'ya hire out?! That's quality work.

 

 

 

This is outside the front door. What's hard to see is a huge hole the dogs dug under the foundation. THANKS.

 


Landscaping sprinkler broken off & missing completely.

Garbage thrown off the deck to beside the pool.

Part of our serving spoon set  from the kitchen left in the dirt out where they tied up the dogs. WHAT? Maybe you WERE cleaning up some of that dog mess? Riiiiiiiiiiiiiiiight.

Dog mess, rope, garbage...

 More dog mess. "Oh - we clean that up every day."

 Nice big hole in the grass just in front of the swimming pool.
Goooood dogs.

"We'll help winterize -- don't worry!" We even told them that if they needed any supplies, etc. to go down to the local hardware store and put it on our account. We just appreciated the help. Nope. Not one thing. Nada.

Beer cans in the landscaping.

Sprinkler heads missing.

People. We believe this was a pumpkin at one time. You guys were using the dumpster - why not toss this in too? Disgusting.

This WAS the nicest bedroom in the entire house.
You should see the before pictures. This was Jeffrey's room. 

Jeffrey also left us a surprise in his closet.

Oh. This is the remote to our giant screen TV. Fabulous. Yep. Grampa was right. Duct tape & bailin' wire. It fixes everything.
(In this case - scotch tape.) Quality. "They'll never notice."

More dog poop. But isn't the view lovely. Maybe the summer renters won't noice all the dead spots & holes. 

"Nope. The dogs aren't diggers. They're fine tied outside."

Did I mention one was a BIG dog?

This must have meant a lot. They left it.

Battenberg lace Louisiana style. Thanks.

..."I really like what you've done with the place...".
This is a clothes dryer in the bedroom that rusted on the carpet.

We are still trying to figure out what's missing and what went where. This house was meticulously cleaned with every throw pillow
in its place when they moved in. Ready to rent.
They promised to return it "in even better condition". Riiiiight.

The white stuff...? The mattress pads Mom has on the beds to protect them. They were all taken off and stuffed in a pillow case in a corner behind the stairs. Thanks.

Oh - again with Jeffrey's room. I guess this would explain the MICE that we found throughout the house. We've never had mice. We've caught about 20 all together. There was candy & soda down the wall and through the carpet beside the bed. Thanks. Oh - and thanks for leaving the doors wide open when you left. Appreciate that one.

Basketball...? We're not sure. This is Jeffrey's closet. "Nope. No damage. None that I know of." Update: Chuck actually told my Dad and I..."Oh, that? That's not OUR fault. Jeffrey had a friend over and HE did it. It's HIS fault." Dad had to fix it and about 10 other holes in walls. Thanks.

What we're not seeing is the top shelf put in backwards. It was put in backwards because Jeffrey somehow managed to light it on fire.
LOVE that one. We're lucky they didn't burn the house down.
 

 


Again ringing in my head "I do the floors EVERY day". This is a thick buildup of dog & cat hair on the stairs. Check out the next couple pictures. There are 2 vacuum cleaners in the house.
They didn't move in 6 months.

 

 

...floors every day. What a LOAD!
Mom loved this one in particular. These towels were in top condition. Mom washes the linens herself between renters and if there is any sign of wear - she replaces them with what WAS in the locked closet downstairs. Not only are there towels in here that were new and locked in the closet downstairs for future need -- they are destroyed. The yellow ones (see the before pictures of the upstairs main bathroom) there are stains all over them - and the rest of the towels. The shredded striped ones were for the downstairs bathroom. They were almost new.

Fabulous. 

This was left in the garage. Carwash...? Dog mess?
Naaaaw. That would mean they tried to clean something.
We all know THAT never happened.

This isn't even ours. It's a quilt and old blanket.
Apparently they "upgraded". 

This is our locked storage area. It's completely rifled and a bunch of stuff is gone. They lived out of here. I gave LeeAnne the key myself after she wanted to "do something to help". Thanks. This really "helped".

Again - "just helping." 
 
This is the "brand new $500 dryer" they bought for Mom and Dad out of "appreciation" for letting them use the house. We don't mind that the new one is old, but we would have rather not had the old one moved into the bedroom for it to rust on the carpet. You really can't GET rust out of carpet, you know? The pool door was right there - why didn't you just put it OUTSIDE? What a bummer. (We're thinking maybe that new one is headed to the house YOU are purchasing in Chelan. It really IS nice to be a homeowner. I hope you are better to your own home than you were to ours.

$60 worth of crab left in the downstairs freezer.

Kitchen cabinets are filthy.

This side table USED to have a finish on it.
There is wax & other stuff on it. It's garbage.

Well, now we know where the wax came from. It's nice in carpet too.

 
 

 

What's up with the twist ties?? There was old beer in the back of this drawer & silverware holder. At least we were HOPING that was beer.


Chipped & missing dishes & glasses.

Rotten potatoes left in the lower cabinet. Didn't you notice something smelled REALLY bad?? No.........I guess you really WOULDN'T have.

Nope. We won't let the dogs in the house. Dog/cat hair is everywhere.

Still tryin' to figure this one out. Duct tape & a stick on a pole in the downstairs living area. Nice touch.

Garbage left in every drawer in the house. No wonder there's mice in the house. They ate everywhere & there's bits of food all over.

That carpet by the door USED to be the same color as the carpet.

Good kitty.

"We're keeping the dogs in the garage." Thanks--we appreciated that. This was, of course, when they weren't just being left in the house. We're wondering how we're going to get that urine/feces smell out. It's overwhelming right NOW and I'm thinkin' in the heat of the summer...it JUST might smell like back home. Thank you for making OUR house your house.

"...ahhh, just like home."  That's a dryer, people. In the frickin' bedroom. Martha Stewart, move OVER.

Yep. "JUST like they found it".

This was on the bed in the pool room. Covered with dried beer.
 
Soap buildup on the doors. We don't have hard water.
When I asked "How's the house doing? Any mold/mildew throughout the winter?" (We had a really wet winter & some water got in one of the closets; we'd normally be checking it to make sure it dried out...). "Nope. Everything looks good." If you aren't familiar with it down South -- let me tell you. What's inside this bathroom & shower is MOLD AND MILDEW. Thank you for not using the fan. Also appreciate the missing shower shelf and the fact that this was never cleaned in 6 months. This caulking was NEW last Spring.


This is the ceiling. Niiiiiice.


Tore up the seat cover.

"Oh--we don't smoke." (By the way - I could always smell it on you.) This is a non-smoking property & we forbid our renters from smoking in the house. I guess if the dogs were ok...hmmmm.
This would go directly along with the "Oh--I don't drink" comment she made on several occasions. You saw all the red wine stains on the carpet, right? At least she's consistent.

Holes punched in the wall at the top of the stairs. This was done when they came back late at night for that final "sweep" to get the rest of their things - oh - and to pick up the candy on the floor in Jeffrey's room. Again - thanks. The house is STILL full of mice. Oh - by the way, we loved the one dead in the master bedroom toilet.

Who needs that pesky bi-fold door. Let's just get that out of the way. There - that's much better.

On - by the way, Chuck...the receipt for your new $850 speakers was left behind - along with the warranty. You might need that. Wish you would have taken your garbage. This was left in the master bedroom. Like WE need more of your garbage.

More food garbage in bedroom drawer.

Blinds in master bedroom broken. 
 
This missing slat (one of 2) was wadded up and left in the closet. I'm sure you were just getting around to fixin' that too.

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